Frequently Asked Questions
Everything you need to know about your next favorite mani.
How long does shipping take for my order?
Orders are typically processed within 3-5 business days. Once shipped, domestic delivery takes 2-7 days, while international shipping can take 2-4 weeks depending on the destination.
What is your return policy on beauty products?
Due to the hygienic nature of nail polish and cosmetics, we only accept returns on unopened and unused products within 30 days of purchase. Please contact support to initiate a return.
Are your nail polishes 5-free or 10-free?
Yes, all our polishes are at least 5-free, meaning they are formulated without Formaldehyde, Dibutyl Phthalate, Toluene, Formaldehyde Resin, and Camphor.
Do you offer international shipping?
We ship to most countries worldwide. Shipping rates and customs duties are calculated at checkout based on your location and package weight.
What should I do if my polish arrives damaged?
If your bottle arrives broken or leaking, please email a photo of the damaged item and your order number to our support team within 48 hours of delivery for a replacement.
Can I change my order after it has been placed?
We aim to process orders quickly, but we can make changes if the order has not yet been fulfilled. Please reach out to us immediately via our contact form.